TRAINING: ITIL V3 Foundation May 22th-31st, 2011

Time passed very quickly. This is usually the case when you conduct a training to a very excited audience with relevant experience to the training topic. The ITIL foundation V3 training at STS has just finished. Audience were a very excited group from different governmental institutions and organization. I have personally leaned much from this … Continue reading TRAINING: ITIL V3 Foundation May 22th-31st, 2011

ANNOUNCEMENT: New ITIL V3 Foundation Training Material

I have just finished developing a newer version of my ITIL V3 foundation training. This last version the flow of ideas is smoother than ever. Other enhancements include the following: Videos: videos were added to the presentation to illustrate a selected set of processes. Linking Point Slides: the purpose of linking points slides is to … Continue reading ANNOUNCEMENT: New ITIL V3 Foundation Training Material

ANNOUNCEMENT: ITIL V3 Foundation Training, July 3rd-7th, 2011

Subject: ITIL V3 foundation Location: Optimiza Academy Date: July 3rd to July 7th 2o11 Duration: 20 hours Type:  Public Audience:  Open to all Over 5 days, we’ll cover all subjects related to  foundation knowledge in ITIL, including concepts of: Managing IT as a service Bridging the gap between business and IT Improving the quality of … Continue reading ANNOUNCEMENT: ITIL V3 Foundation Training, July 3rd-7th, 2011

TRAINING: ITIL V3 Foundation May 8th-12th, 2011

Last week , I conducted a very nice training at Optimiza Academy. Attendees were from banking and services industries.   It was really a rewarding experience. Attendees were able to relate to the ideas, concepts and processes at ease. As they are either working in an environment where there are ITIL implementations, or they have … Continue reading TRAINING: ITIL V3 Foundation May 8th-12th, 2011

REVIEW: Scaling Lean and Agile Development

A very interesting, vivid and beneficial presentation! The purpose of the presentation is to illustrate “how” to scale lean and Agile across multisite. It presents practices and tips related to adoption of offshore, multisite development and coordination within large scrum teams. I liked that fact that was presented at the beginning: “big projects” can be … Continue reading REVIEW: Scaling Lean and Agile Development

PERSPECTIVE: Protect your Strategic Assets

Why does a client reach you or choose you to provide him with an IT solution or service? Definitely because of the value he believes you’ll be delivering to him. In return of value, he pays you money and, supposedly, enjoys the value you’ve delivered to him. The value is delivered to the client, by deploying your assets (capabilities and resources) … Continue reading PERSPECTIVE: Protect your Strategic Assets

REVIEW: The Starfish and the Spider

The starfish and the spider are used as a metaphor of decentralized and  centralized organizations.  The  book analyzes centralized and decentralized organization in light of  the anatomy of the Starfish and the Spider. The book starts with the introduction of the eight principles of decentralization: When attacked, a decentralized organization tends to become even more … Continue reading REVIEW: The Starfish and the Spider

TRAINING: ITIL V3 Foundation May 8th-12th, 2011

Subject: ITIL V3 foundation Location: Optimiza Academy Date: May 8th to May 12th 2o11 Duration: 20 hours Type:  Public Audience:  Open to all Over 5 days, we’ll cover all subjects related to  foundation knowledge in ITIL, including concepts of: Managing IT as a service Bridging the gap between business and IT Improving the quality of … Continue reading TRAINING: ITIL V3 Foundation May 8th-12th, 2011

QUOTATION: Overcome Machine-Induced Self-Denial

You can avoid machine-induced self-denial by building a “shared- nothing” architecture. Where that is impractical, apply decoupling middleware to reduce the impact of excessive demand, or make the shared resource itself horizontally scal- able through redundancy and a backside synchronization protocol. You can also design a fallback mode for the system to use when the … Continue reading QUOTATION: Overcome Machine-Induced Self-Denial