Tagged with ITIL

Courses Delivered in 2017

Due to the high level of demand in training, consultation and life I was not able to add a different blog entry for each training. Below the summary: Qatar Media Corporation : ITIL Foundation course – February Public Course at New Horizons: PMP preparation course – March Public Course at New Horizons: PMP preparation course … Continue reading

ITIL Service Design Training – UNRWA – December 2016

Conducted training for UNRWA in Landmark hotel over 3 days. It was a unique experience as most of attendees has 15+ years of experience. This is not the first course I deliver to UNRWA as I have also provided them with PRINCE2 Foundation, ITIL Foundation and PRINCE2 practitioner training.  

PERSPECTIVE: ITIL where to start

PERSPECTIVE: ITIL where to start

Do you expect us to implement all of this? this needs years and years! How can we master all of this? this is huge!Where should we start? Typical questions I hear as an ITIL Trainer and consultant. Before tackling them, I admit that ITIL scope is huge. It covers the complete life-cycle of any IT … Continue reading