Ala’ is a pioneer in the domain IT project management, Agile, DevOps and ITSM.
For over 20 years, Ala’ has been applying worldwide-known best practices in Program/Project Management, IT Service Management, DevOps, Scrum nad Agile in managing complex, multi-location, multi-cultural and cross functional IT Programs and projects, as well as, IT Transition and Operations in international companies including: Microsoft, MBC Group – The Largest Media network in MENA -, Bayt.com – The largest Job Site in MENA and Educational Testing Services (ETS)
Ala is ITIL V3 Expert, PRINCE2 Practitioner, PMP and Toastmasters Competent Communicator.
I am approved Trainer in PRINCE2, ITIL (LifeCycle) and DevOps
Courses I train include:
- PMP & CAPM
- Agile and Scrum
- ITIL Foundation
- PRINCE2 Foundation
- PRINCE2 Practitioner
- ITIL Service Strategy (Life cycle Module)
- ITIL Service Design (Life cycle Module)
- ITIL Service Transition (Life cycle Module)
- ITIL Service Operation (Life cycle Module)
- ITIL Continual Service Improvement (Life cycle Module)
- ITIL Managing Across Life cycle
Why to have training with me?
- Delegates exam pass rate exceeds industry pass rate by 10% (95% while the global pass rate is 84%)
- Clients list includes Astra, Unrwa, Eastnet, Sultunate of Oman Army and more
- Training and delivered with great passion and enriched with real life examples and situations
- Training material is:
- based on the official foundation training syllabus published by the APMG
- developed by me with due diligence to cover all types of learning profiles
- rich with graphics, illustrations and videos
- enriched with examples extracted from real life implementations and related challenges
- covers all aspects of preparations for the foundation exam, including daily quizzes and end-of-module quizzes
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