Ala’ is a pioneer in the domain  IT project management, Agile, DevOps and ITSM.

I am an associate trainer with Sysygal,  Global Knowledge, Training Byte Size, ILX, and The Learning Initiative.

For over 20 years, Ala’ has been applying worldwide-known best practices in Program/Project Management, IT Service Management, DevOps, Scrum nad Agile in managing complex, multi-location, multi-cultural and cross functional IT Programs and projects, as well as, IT Transition and Operations in international companies including: Microsoft, MBC Group – The Largest Media network in MENA -, – The largest Job Site in MENA and Educational Testing Services (ETS)

Ala  is ITIL V3 Expert, PRINCE2 Practitioner, PMP and Toastmasters Competent Communicator.

I am approved Trainer in PRINCE2, ITIL (LifeCycle) and DevOps

Courses I train include:

  1. DevOps
  2. PMP  & CAPM
  3. Agile and Scrum
  4. ITIL Foundation
  5. PRINCE2 Foundation
  6. PRINCE2 Practitioner
  7. ITIL Service Strategy (Life cycle Module)
  8. ITIL Service Design (Life cycle Module)
  9. ITIL Service Transition (Life cycle Module)
  10. ITIL Service Operation (Life cycle Module)
  11. ITIL Continual Service Improvement (Life cycle Module)
  12. ITIL Managing Across Life cycle

Why to have training with me?

  • Delegates exam pass rate  exceeds industry pass rate by 10% (95% while the global pass rate is 84%)
  • Clients list  includes Astra, Unrwa, Eastnet, Sultunate of Oman Army and more
  • Training and delivered with great passion and enriched with real life examples and situations
  • Training material is:
    • based on the official foundation training syllabus published by the APMG
    • developed by me with due diligence to cover all types of learning profiles
    • rich with graphics, illustrations and videos
    • enriched with examples extracted from real life implementations and related challenges
    • covers all aspects of preparations for the foundation exam, including daily quizzes and end-of-module quizzes


View what people say about my training.

Training Profile

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