Subject: ITIL V3 foundation
Location: Optimiza Academy
Date: May 8th to May 12th 2o11
Duration: 20 hours
Audience: Open to all
Over 5 days, we’ll cover all subjects related to foundation knowledge in ITIL, including concepts of:
- Managing IT as a service
- Bridging the gap between business and IT
- Improving the quality of IT services
The training is enriched with real life examples and challenging quizzes.
By the end of the training, attendants should be able to sit for the foundation exam directly.
Special prices for YAE, Intaj and JCS members.
For more details please feel free to contact me directly:
cell: 079 5549 500