ANNOUNCEMENT: ITIL V3 Foundation Training, July 3rd-7th, 2011

Subject: ITIL V3 foundation Location: Optimiza Academy Date: July 3rd to July 7th 2o11 Duration: 20 hours Type:  Public Audience:  Open to all Over 5 days, we’ll cover all subjects related to  foundation knowledge in ITIL, including concepts of: Managing IT as a service Bridging the gap between business and IT Improving the quality of … Continue reading ANNOUNCEMENT: ITIL V3 Foundation Training, July 3rd-7th, 2011

TRAINING: ITIL V3 Foundation May 8th-12th, 2011

Last week , I conducted a very nice training at Optimiza Academy. Attendees were from banking and services industries.   It was really a rewarding experience. Attendees were able to relate to the ideas, concepts and processes at ease. As they are either working in an environment where there are ITIL implementations, or they have … Continue reading TRAINING: ITIL V3 Foundation May 8th-12th, 2011

TRAINING: ITIL V3 Foundation May 8th-12th, 2011

Subject: ITIL V3 foundation Location: Optimiza Academy Date: May 8th to May 12th 2o11 Duration: 20 hours Type:  Public Audience:  Open to all Over 5 days, we’ll cover all subjects related to  foundation knowledge in ITIL, including concepts of: Managing IT as a service Bridging the gap between business and IT Improving the quality of … Continue reading TRAINING: ITIL V3 Foundation May 8th-12th, 2011