TIP: Market your mistakes!

Usually, when one make a mistake at work,  the first thing s/he thinks about  is how s/he can hide this from his/her manager. right? From my humble experience, I usually think about it differently: How can I tell my manager about this. Strange? Not really, telling your manager about your mistakes is the best thing … Continue reading TIP: Market your mistakes!

REVIEW: Building Scalable Systems – an Asynchronous Approach

A very interesting presentation about using asynchronous messaging systems in scaling up applications. The presentation is split into main parts. The first part is a quick rant to cut some crap related to application scaling according to the presenter. These include: Big data do not really exist Sharded RDBMS offer better scalability than NoSQL. So big data is … Continue reading REVIEW: Building Scalable Systems – an Asynchronous Approach

TRAINING: ITIL V3 Foundation Training, 25-29 September 2011

Last week I finished the first of two ITIL V3 foundation training for Bayt.com IT Staff in Amman. Delegates were really very interested in the subject. They have consistently challenged me with their questions. Overall it was a very successful training and I expect that all the delegates will be able to pass the foundation exam.

QUOTATION: On reports and performance

Practical Experience has shown that there is more reporting in dysfunctional organizations than in effective organizations. This is because reports are not being used to initiate a pre-defined plans, but rather: to shift the blame for an incident, to try to find out who is responsible for making decision or as input to creating acting … Continue reading QUOTATION: On reports and performance

ANNOUNCEMENT: ITIL V3 Foundation Training, 9-13 October 2011

In coordination with Change Consultation and Training. I will be conducting an ITIL V3 Foundation training from 9-13 October 2011. A total for 20 hours delivered from 5 to 9 PM over 5 days. ITIL is a public framework for Information Technology Service Management. ITIL philosophy puts the business and business needs in the heart of all … Continue reading ANNOUNCEMENT: ITIL V3 Foundation Training, 9-13 October 2011