What to change? How to change? or, Why to change?

A question I get over and over, in different formats such as: “We trained our resources on PMP, ITIL, PRINCE2 , we bought the tools, and guess what nothings works! do they ever work?”. “How did you manage to get Agile implemented? we tried, never worked”.  “Are you telling me that any of this can … Continue reading What to change? How to change? or, Why to change?