Leading Digital Business Agility and Transformation, DevOps, Agile, and Cloud
In coordination with New Horizons Qatar, I have successfully delivered ITIL 2011 Edition Foundation training. Four gentlemen from the Service Desk and Communication department have attended the course. It was a vivid and rewarding experience with me and I have enjoyed working with this great group a lot. I wish them all the good fortune in … Continue reading Training: ITIL Foundation, Qatar Gas December 2014
“I came to your shop 3 times asking about a spare part for my food processor. Every-time you tell me you’ll call me later, but you never did. What’s wrong with you people?”. I started the conversation at the electronics shop store. “Sir, please check the system log, we’ve called you 3 times, but you … Continue reading PERSPECTIVE: Just Listen, Always!
We don’t need more stuff, we need more humanity From The Icarius Deception by Seth Godin
In coordination with Methods Corp I have successfully delivered a 5 days training course for the Saudi Ports Authority. Delegates ( around 20) working in IT across the kingdom have gathered in Riyadh to attend the course. The course was held in Saudi Ports Authority main auditorium in their headquarter in Riadh. Thanks to Allah, the … Continue reading TRAINING: Saudi Ports Authority , November 24th 2013
Listen to gurus, read the books, but think for yourself From the Forward of “An Agile Adoption and Transformation Guide” by Henrik Kniberg
Behaviors are public, thoughts are private From Contagious
In 13 chapters narrated for 20 minutes over 13 hours, Josh Kaufman illustrates : what tools, techniques and principle you need to master to set up and run a business. The books argues that, one don’t need to spend all the time, effort and Money on having an MBA. The Personal MBA gives you all … Continue reading REVIEW:The Personal MBA
“Kanban and Scrum – Making the most of both” is a very nice lightweight reading – thanks InfoQ – that discusses how Kanban and Scrum are related to each other, how they are different and how to make the best out of both! Yes, The best out of both! Yes, they can be applied together! … Continue reading REPHRASE: Kanban and Scrum – making the most of both
I am very please to announce that ITIL 2011 Arabic training material is ready. The material is compliant with the official ITIL Arabic glossary and was enriched with case studies and class room exercises. If you’re interested in ITIL 2011 Edition to be fully delivered in Arabic. Please do not hesitate to contact me.
The only real failure is the failure to learn from the failure From Kanban and Scrum – making the best of both
Ala' Yasin Abuhijleh 