Tag: Service Strategy

PERSPECTIVE: Portfolio Management, Resource Allocation and Morale

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In ITIL, Portfolio management is  part of the service strategy, which reflects the importance of the process.  Portfolio Management is very important to have a centralized place where all services starting from conceptualization till retirement are listed. Most importantly, through the service pipeline, we study the services business cases, decide on what services to offer,  and charter … Continue reading PERSPECTIVE: Portfolio Management, Resource Allocation and Morale