ANNOUNCEMENT: ITIL Expert Certification

Finally I got my ITIL V3 expert accreditation after 2.5 years of study, practice and training.

The journey started on December 2009 when I sat for the foundation exam. Since then, I  have delivered ITIL foundation training , studying, practicing  and passing the intermediate exams.

Why it took me all that time? because I did not to pass exams only!

My strategy was to read the book to understand the concepts, approaches and practices, then to apply what I’ve learned in practice for four to six month before I sit for the exam. My strategy was to acquire the experience, then to pass the exams and get certified.

I am very happy that everything went as plan and I can proudly, and with full confidence say that I am ITIL V3 expert, both the knowledge and experience.


9 thoughts on “ANNOUNCEMENT: ITIL Expert Certification

  1. Congratulations Alaa, You deserve it 🙂

    1. Thanks a lot Islam. Highly appreciated

  2. Congratulations Ala’a (Alf Alf Mabrouk) ..You deserve it. Wish you the best in your future.

    1. Thanks Abdallah. best of luck for you as well buddy

  3. Dylan Swart

    Congratulations Ala’a, this is fantastic news.

    1. Thanks a lot Dylan,
      Highly appreciated.

  4. […] practicing and passing the intermediate exams. Why it took me all that time? because I did……/announcement-i-became-itil-v3-expe… This entry was posted in ITIL Foundation and tagged certification, courses, exam, itil […]

  5. Salman

    Salam bro,

    Could you please tell me where can I do the intermediate exams in Jordan?

    1. Dear Salman,

      First you’ve to take an approved training then sit for the exam with an approved invigilator. I can do both. I am planning to have Service Transition/Service Operations Training in November/December. If you’re interested please send me your contact info to

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