A very interesting and challenging training that took place last week, with a distinguished group of IT managers and engineers from East Net.
The delegates were really very enthusiastic to learn about ITIL. All discussions and questions reflected very good understanding of the main concepts and terminology, with huge stress on the practical aspects.
Overwhelmed with the discussions, I forgot to take photos for the audience!
Thanks to Amal Abdel-hafeth, Rasha Abdel-jalil, Muhannad Suadi, Khaled Azzuod, Wael Aburrub, Omar Rawashdeh, Memmar Serhan Hazem Kharbat and Majed Abu Zer for giving me this opportunity.
Finally, I am really very proud of the results of the survey. Having an excellent feedback from an experienced and challenging group is a real honor.
Thanks East Nets for this great opportunity and hope to have this experience with your staff again.