ANNOUNCEMENT: New ITIL V3 Foundation Training Material

I have just finished developing a newer version of my ITIL V3 foundation training. This last version the flow of ideas is smoother than ever. Other enhancements include the following: Videos: videos were added to the presentation to illustrate a selected set of processes. Linking Point Slides: the purpose of linking points slides is to … Continue reading ANNOUNCEMENT: New ITIL V3 Foundation Training Material

ANNOUNCEMENT: ITIL V3 Foundation Training, July 3rd-7th, 2011

Subject: ITIL V3 foundation Location: Optimiza Academy Date: July 3rd to July 7th 2o11 Duration: 20 hours Type:  Public Audience:  Open to all Over 5 days, we’ll cover all subjects related to  foundation knowledge in ITIL, including concepts of: Managing IT as a service Bridging the gap between business and IT Improving the quality of … Continue reading ANNOUNCEMENT: ITIL V3 Foundation Training, July 3rd-7th, 2011

ANNOUNCEMENT: Seapine Mixing Methodologies eBook

Seapine1 has quoted from my  “FDD VS SCRUM”  blog post in their  “Mixing Methodologies” eBook. They quoted: At Bayt.com, we had opted to use FDD. While I believe that SCRUM, as all other agile methodologies is excellent in supporting human-oriented software development environment, I continue to believe that it lacks well defined control points (milestones) … Continue reading ANNOUNCEMENT: Seapine Mixing Methodologies eBook