A pioneer in the domain of IT management, IT Program and Project management, IT Service Management and Large-scale , enterprise–level applications development and management.
I have more than 11 of progressive experience in establishing and leading IT department in international companies including Bayt.com, Educational Testing Services (ETS Global BV) and MBC (Middle east Broadcasting Corporation). I am experienced in:
1. Managing and developing Large-scale , enterprise– level applications and systems.
2. Managing IT programs, projects and operation.
3. Establishing and leading IT departments.
4. Defining strategies, preparing and managing annual budgets in terms of CAPEX and OPEX.
5. Applying international IT standards, best practices, methodologies and frameworks including: PRINCE2,ITIL and SCRUM.
6. Defining hierarchical structure, roles, responsibilities, processes and activities within the IT organization.
I am an ITIL V3 Expert, PRINCE2 Practitioner, PMP and Toastmasters Competent Communicator.
I have a proven record in Project Management (PRINCE2 and PMP) and ITIL Training. I am an Approved PRINCE2 Trainer and an Associate Trainer for ILX Group – the No# PRINCE2 training provider world wide
IT Management, IT Service Management, IT Program/Project Management (PMP and PRINCE2), Agile software development methodologies (FDD and SCRUM), Large-scale web application development, eCommerce and Magento