Another nice piece from Seth Godin. Last week I heard this book at once during my flight to Oman. The book is really very interesting, inspiring and the same time very realistic.
I really like the part where Seth Godin differentiates between the “Factory” and the “Tribe” mentality. But what I really liked most is how he portrayed our resistance to lead: We don’t fear failure but criticism! which is strikingly true.
I highly recommend this book. It is really amazing.
Occasionally, I find people surprised of my interest in ITIL, knowing that the industry I work in is Internet. With curiosity: “How do you apply ITIL on website and internet!” people ask. In other occasions I found people surprised that I am implementing this gradually without having this as part of a formal and official Implementation program!
That said, I believe there are a lot of myths around ITIL and I find my self obliged to clarify the ambiguity.
Completely wrong!. ITIL is a Service Management framework. ITIL is a set of good practices build upon the philosophy of thinking of all the effort and activities in the context of providing value to the end user in the form of service. IT should be aware that the end result is the value that is delivered and not a working set of IT components! . That said, ITIL can be applied to IT regardless of the industry.
Continue reading
Last week I have conducted a very interesting PRINCE2 Foundation and Practitioner training for the Signal Regiment of the Sultanate Army of Oman. It was a very unique experience. It was a real pleasure working with such competent and smart group of people from Oman.
At the end of the training I was honor with the regiment shield trophy.
I am really very thankful for the Sultanate Army of Oman/Signal Regiment for giving me this unique opportunity.
In coordination with Optimza Academy I have conducted PRINCE2 Foundation training for a group of competent IT Managers from UNRWA. Delegates are managing IT units in Jordan, Palestine (West Bank an Gaza), Lebanon and Syria.
The foundation training lasted for 3 days, December 3rd to December 5th, and took place in IBIS hotel in Amman.
Most people are married mentally to the status quo. They want what was, not what can be. They seek safety and simple answers
from How Successful People Think
Thinking is a hard work; that’s why so few do it
Albert Eisenstein
It is not a good idea to structure the whole organization according to processes. Processes are used to overcome the ‘silo effect’ of departments, not to create silos.
From ITIL V3 Service Operation
Last week I conducted ITIL V3 Foundation training for a group of six managers and engineers at Texum.
It was one of the best group I ever worked with. They were really very interested in acquiring new knowledge and practices. They have consistently challenged me with questions, that reflects great passion for knowledge, as well as, solid background and experience.
I am very comfortable that they will pass the foundation exam at easy and pursue the ITIL track up to the expert level. Continue reading
Yesterday I have attended GJordan, my impressions were not really very good.
Image via CrunchBase
I found that presentations and discussions were really very shallow, and I did not really learned much about new technologies.
That does not definitely means that Google does not have great and exciting technologies and tools, but, I believe it was improper organization. Continue reading
The book is supposed to expose what’s going on inside Steve’s jobs brain and illustrate his thought process.
Cover of Inside Steve's Brain
I honestly found the book interesting to read, yet with no real value.
Big part of the book is repeating over and over again how intensive the design process at apple is. At some stage I felt that the book is only about the design process of Apple new products. Continue reading
