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Category Archives: ANNOUNCEMENTS
ANNOUNCEMENT: ITIL V3 Service Operation Intermediate Exam
I’m very please to announce that yesterday I have passed the ITIL V3 Service Operation Intermediate Exam.
ANNOUNCEMENT: Approved PRINCE2 Trainer
Sponsored by ILX group, last month, I had a trip to London to get PRINCE2 Training Accreditation. It was a very vivid experience co-delivering foundation and practitioner level with veteran trainers: Mr. Andy West, Mr. Keven Brooks and Mr. Dennis Sheerhan. Continue reading
ANNOUNCEMENT: ITIL V3 Foundation Training, 9-13 October 2011
In coordination with Change Consultation and Training. I will be conducting an ITIL V3 Foundation training from 9-13 October 2011. A total for 20 hours delivered from 5 to 9 PM over 5 days.
ITIL is a public framework for Information Technology Service Management. ITIL philosophy puts the business and business needs in the heart of all IT activities. ITIL helps aligning IT with business strategy, bridging the gap with business units and managing complex IT Infrastructure and systems.
ITIL Foundation session is an awareness session. It is intended to illustrate ITIL main concepts ,life-cycle phases and different processes purposes and value to business.
It also shed some light on the most commonly required and practices processes including incident management, problem management and change management.
Click here to download the training brochure
Check testimonials from previous sessions
ANNOUNCEMENT: ITIL V3 Foundation Training, 9-13 October 2011
Another interesting ITIL V3 Foundation training is coming! If you’re interested to become a distinguished IT Manager, then what are you waiting for.
This is my first training with Change Consulting & Training and it is definitely going to be different
For complete details about the training Click here to download the brochure
TRAINING: ITIL V3 Foundation Public Training – July 24 to July 28
Last week ITIL V3 Foundation July training took place at Regus. Training was conducted to a group of distinguished IT managers from Qatar Holding and Astra.
Leaving you with the photos
ANNOUNCEMENT: ITIL V3 Foundation Training July 24th-28th
A very interesting training that lays your foundation knowledge in ITIL. Rich with example, videos and real life practices, it constitutes the launchpad for ITIL implementation and practices in your organization
Only 10 seats available. Hurry up!
To book your seat on LinkedIn Events click here Continue reading
ANNOUNCEMENT: Calendar
Dear All,
I have created a new page that includes my calendar. It will mainly list trainings I will be conducting or events I am attending.
Here is the link http://abuhijleh.net/calendar/
ANNOUNCEMENT: New ITIL V3 Foundation Training Presentation
I have just finished developing a newer version of my ITIL V3 foundation training.
This last version the flow of ideas is smoother than ever. Other enhancements include the following:
- Videos: videos were added to the presentation to illustrate a selected set of processes.
- Linking Point Slides: the purpose of linking points slides is to visually illustrate the relations between processes in one or more life cycle phases
- Case Study: to make the process of digesting ITIL terminology and main concepts. The presentation now reflects them on an imaginary company called “StorAge”.
- Quiz: Each modules ends up with 5 questions, taken from the sample foundation exam papers.
ITIL foundation training has never been more interesting. Join me in my next training on July to enjoy ITIL.
ANNOUNCEMENT: ITIL V3 Foundation Training, July 3rd-7th, 2011
Subject: ITIL V3 foundation
Location: Optimiza Academy
Date: July 3rd to July 7th 2o11
Duration: 20 hours
Type: Public
Audience: Open to all
Over 5 days, we’ll cover all subjects related to foundation knowledge in ITIL, including concepts of:
- Managing IT as a service
- Bridging the gap between business and IT
- Improving the quality of IT services
- More….
The training is enriched with real life examples and challenging quizzes.
By the end of the training, attendants should be able to sit for the foundation exam directly.
Special prices for YAE, Intaj and JCS members.
For more details please feel free to contact me directly:
email: ala_a@yahoo.com
cell: 079 5549 500
